Provivienda Ecuador needed every lead followed up consistently, and its sales team supported day to day, without adding headcount.
Provivienda Ecuador is a residential real estate developer. Like most real estate sales operations, lead volume came in faster than the sales team could personally follow up with each one, and leads that didn't get an immediate response tended to go quiet.
At the same time, administrative work around scheduling, reminders, and status updates competed directly with the time reps had available to actually sell, splitting their attention between selling and paperwork.
Followfy deployed two Agents working alongside Provivienda Ecuador's sales team.
Engages every new lead as soon as it arrives, and follows up consistently until the lead responds or the conversation naturally closes, so no lead goes cold simply from lack of attention.
Supports the sales team directly, notifying them when a lead needs attention, drafting the messages they ask for, and keeping track of pending follow-ups so nothing slips between conversations.
With both Agents running, leads no longer wait on someone having the time to reach out, and follow-up continues consistently until each conversation reaches a real outcome. The sales team spends less time on manual admin work and more time in active conversations with buyers who are ready to move forward.
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